an interactive conference for  

 library circulation staff and managers

 

THANKS FOR A GREAT CONFERENCE.

WATCH FOR THIS WORKSHOP IN FUTURE LOCATIONS.

MONDAY JANUARY 6, 2014

The Hotel ML 

    Mount Laurel, New Jersey   

(Exit 4 of New Jersey Turnpike)

 

Imagine a day-long conference just for the circulation staff and those who manage them. Using informal group workshops and entertaining role playing sessions, your staff will enjoy a full day of exploring the best practices of customer relations. Including such diverse topics as dealing with challenging patrons, strategically managing the checkout desk, optimum staffing and scheduling, and proven ways to keep the customer happy, this conference will allow circulation staff and managers to learn together and network with one another in a relaxed and positive forum.

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